Shipping policy

Shipping Policy

Thank you for shopping with Nativa Sole.

Processing Time

Orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on weekends or holidays.

Shipping

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Delivery times vary depending on your location and the shipping carrier.

Shipping Delays

While we do our best to ensure timely delivery, Nativa Sole is not responsible for shipping delays caused by the carrier, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If an incorrect address is provided, additional shipping charges may apply to resend the package once it is returned to us.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Nativa Sole is not responsible for lost or stolen packages.

If you experience an issue with your delivery, please contact the shipping carrier directly. We will gladly assist you by providing any shipping information you may need.

Questions

If you have any questions regarding shipping, please contact us at:

nativasole@gmail.com